Today, between approximately 17:40 CET and 19:30 CET, our payment processing server was hit with delays and intermittent unavailability due to unexpected high load. Purchases made during this time may have experienced up to one hour delay until they were credited in-game, but no purchases were otherwise lost. The issues causing this disruption have since been resolved and all purchases should proceed as normal now. Should you have any questions about purchases made during this time please contact our support team via this link.
We apologize for the inconveniences and thank you for your understanding.
Your Anocris Team